Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 4pm.

We ship in the continental United States Only.

Carriers

We use the following carriers to deliver our orders:

UPS

Major Trucking Companies

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.  If ordering in bulk sizes our logistics department will work to get you the best rate and you will approve it before we ship.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Returns and Replacements

Customer satisfaction is of the highest priority.  If you are not satisfied with the product you ordered for any reason please contact Laurie at laurie@concretechemicals.com and we will work with you to rectify the situation.

Privacy & Security

We will not share or sell any of the personal information you provide to us.